Made Familiar

Help Centre

Our revision books are updated annually, typically a week or so before the beginning of the first academic term. To ensure you have the latest edition, we recommend checking our website or signing up to our alerts program for information on the most recent releases.

Yes, you can return books for replacement within 14 days of your last invoice if there is a valid reason, such as missing pages or printing errors. Find out more about our Returns Policy & Procedure here.

Yes, we offer discounts for bulk orders. The discount percentage varies based on the quantity ordered. Contact our sales team directly to find out more about the discounts offered.

No, returns are not accepted for old edition books or old stock. We recommend checking our website or contacting our sales team to ensure you are ordering the latest editions of our books.

We take great care in packaging and shipping our books to ensure they reach you in excellent condition. In the rare event that you receive damaged books, please contact us immediately with details and photos of the damage, and we will work to resolve the issue promptly.